Service Exception

1. Your Name (required)
   

2. Your Company (required)
   

3. Your Phone Number (required)
   

4. Your Email (required)
   

5. Railroad (required)
   —Please choose an option—INPR - Idaho Northern Pacific RailroadNCRC - Nebraska Central RailroadNOGC - New Orleans Gulf Coast RailroadWTJR - Wichita Tillman and Jackson

6. Priority (required)
   —Please choose an option—NormalImportant - I have not received any further actionVery Important - Further delay could cause shutdownCritical - Plant shutdown

   I have previously spoken with or emailed my customer experience leader.

7. City (required)
   

8. State (required)
   —Please choose an option—

9. Type of Issue (required)
   —Please choose an option—I did not receive my railcarI am having trouble billing my railcarMy railcar has not been interchangedMy railcar has not been weighedMy railcar was misroutedMy railcar was not picked upMy switch was not completed correctlyThe railcars we received were not suitable for loading

10. Issue Description Detail
    

11. Railcar(s) Information
    

12. Date of Service Issue
    

13. Have you already reported this particular issue?
    YesNo

14. Person that you communicated with?
    

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